For mail order, use the mail order form. Click here for the form. Please completely fill out the order form and mail it.
To order by credit card or e-check online use the secure PayPal shopping cart. Simply click on the Add to Cart button. To order with credit card by Phone or Mail: Phone: Call our Customer Service number at (541) 888-2838 with your order between 10:00am and 5:00pm (Pacific time). Mail: Fill in your credit card information in the appropriate boxes.
We mail all patterns, kits, templates and fabric by best rate, either first class or priority mail.
Please remit funds in U.S. dollars. International Customers: Please be aware you will be charged custom/duty charges for your package. We have no control over the amount you are charged. Please check with your local customs or duty office for approximate charges before placing your order.
International shipping: Patterns and templates are sent First Class International or Priority Mail. Please email us for rates.
For more information or questions, e-mail us or call 1-541-888-2838 (10 a.m. to 5 p.m. PST). PRIVACY POLICY: We value our customers and respect their privacy. It is our policy that all personal information is kept confidential. We will not sale, lease, or share our contact lists or your personal information in any form. We securely keep all addresses, phone numbers, and e-mail addresses in our office, not on the Internet. Occasionally, you may receive a flyer from us announcing new patterns, products, or sales. Please contact us if you have concerns or questions.
RETURN POLICY: If you are unsatisfied with your purchase in any way, please contact us before returning the items. To protect the designer's work, patterns are not refundable or returnable under copyright laws.
Quilt Kits and templates may be returned in complete unused, uncut, unopened condition in their original packing for store credit or replacement only. We do not offer refunds. Postage is not credited or refunded.
Marked Quilt Tops are not refundable. They may be exchanged for something else in our on-line shop or for credit in our on-line shop.